Mentoring program staff has been advised for years that evaluating their programs is something they should do. However, when evaluation is done for broad research purposes, it does not directly benefit local programs. This course focuses on a different approach to evaluation - program performance evaluation - which is designed to directly benefit programs by providing analysis and feedback on program management and operations. Program performance evaluation is based upon the common management practice of performance monitoring, which relies upon the collection and analysis of program data in support of continuous improvement. This course offers a step-by-step approach to conducting program performance evaluation in a way that can be accomplished with or without the assistance of a professional evaluator.

Approximate Completion Time: 4 Hours
The mentoring field pays close attention to recruitment, training, matching, and supervising in managing mentoring relationships. Too often, less attention is paid to the end of the relationship. The closure of relationships is an important aspect of mentoring case management. This course identifies three types of match endings: Match Completions, Positive Early Endings, and Terminations. For each type of closure, the course presents guidelines, steps, and activities to bring about a successful match ending. The course concludes by offering recommendations for reducing the incidence of early match endings and by listing additional resources on the subject of mentoring relationship closure.

Approximate Completion Time: 3 Hours
There are many types of mentoring programs, with one important type being a program that focuses on improving the academic performance of young people. This course explores the specific characteristics of academic mentoring and how best to design and manage such a program. You'll learn about the different approaches mentors can take in academic mentoring as well as tips and techniques for making an academic mentoring program successful.

Approximate Completion Time: 3 Hours
The challenge of running a mentoring program begins with recruitment, screening, training, and matching, but does not end there. Effective case management after a match is made is critical to the success of the program. In this course, you'll learn about five key aspects of case management: having regularly scheduled check-ins, clearly written policies and guidelines, group activities, recognition and appreciation events, and a process for premature match closure. The course includes plenty of tips and techniques in each of these case management areas.

Approximate Completion Time: 3 Hours
The longer you're involved with a mentoring program, the more you'll see that its success is built on the contributions of volunteer mentors. Yet finding those volunteers can be one of the most daunting and difficult tasks you'll face. As you try to recruit mentors you may feel, at times, like you're trying to scale a mountain! Recruiting mentors is a major challenge - but it can be done. This course will provide you with information and helpful hints that will allow you to create an effective mentor recruitment strategy for your program.

Approximate Completion Time: 3 Hours
Starting a mentoring program is hard work. In this training you will learn how to design your mentoring program so that it will be self-sustaining, financially sound and a safe program for the youth you serve. You will learn how to incorporate best practices of mentoring programs in your program design. You'll learn how to develop mission statements, budgets, policies and procedures, and resource plans. Mentoring activities and relationship guidelines will also be addressed.

Approximate Completion Time: 3 Hours
In this course, you'll learn more about why mentoring has become so popular. The growth of mentoring is related to its effectiveness. The more we know about what makes a mentoring relationship effective, the more we can apply this understanding and improve mentoring results. In turn, increased effectiveness will lead to more growth in mentoring programs. As we explore what mentors actually do to help young people, we'll focus on communication skills. You'll get some specific "tips and techniques" for communicating with adolescents along with an understanding of what mentors should be trying to accomplish as they communicate with their mentees.

Approximate Completion Time: 2 Hours