The challenge of running a mentoring program begins with recruitment, screening, training, and matching, but does not end there. Effective case management after a match is made is critical to the success of the program. In this course, you'll learn about five key aspects of case management: having regularly scheduled check-ins, clearly written policies and guidelines, group activities, recognition and appreciation events, and a process for premature match closure. The course includes plenty of tips and techniques in each of these case management areas.
Approximate Completion Time: 3 Hours